Reference

gtr777 Privacy Policy for Your Account

gtr777 Privacy Policy explains what we collect when you open an account, sign in from a phone or desktop, use DANA or QRIS, and browse titles such as…

Account dataWallet recordsDevice choicesPolicy requests
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gtr777 gtr777 Privacy Policy for Your Account
CONTACT DATA TEAM

Where To Ask About Your Data

Your privacy question should follow the same account path used for login or wallet support, so we can match the request to the correct account without…

Access request Ask us for a copy of account data connected to your registered phone number.
Correction request Tell us which account field is inaccurate, such as a phone number or wallet…
Policy support Use the support link beside your account and cashier path for privacy questions.
SIX PRIVACY CONTROLS

Six Controls Behind This Privacy Policy

Our privacy process follows the same practical account steps you see on mobile: sign in, verify the account, select a wallet path and contact support when something needs checking.

Account security

We do not ask you to disclose your password in a privacy request. Before changing phone, login or wallet-linked details, we use an account verification step.

Cookie control

Session cookies help keep you signed in during the account path. You can adjust browser cookie settings, although disabling them may interrupt login or policy-request forms.

Wallet separation

DANA, OVO, GoPay and QRIS references are handled as transaction records. We use the selected rail and status to reconcile activity, not to build unrelated profiles.

Device signals

Browser, operating system and IP signals help us spot unusual access. They support account protection and are considered alongside verification before sensitive changes are accepted.

Retention checks

We keep account, support and payment records for the period needed for service operation, security, accounting or legal duties, then remove or anonymise them.

Change requests

You can ask what data we hold, request a correction or raise an objection through the account support route. We may confirm identity before acting.

Privacy Policy Questions For Indonesia

These answers address the privacy searches we receive most often from people checking an account path, wallet record or device session. If your case is specific, contact us through the support route connected to your account and include only the details needed to locate it.

It covers account details, verification records, device signals, cookies, support messages and transaction references connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

Browser, operating system and IP details help us maintain a sign-in session and identify unusual account access. We use these signals for account protection, not as a substitute for your consent.

Yes. Use the support link in your account area, state that you are making a data access request and provide your registered phone number. We may verify ownership before responding.

We record the selected rail, reference, status, amount and time when needed to reconcile account activity or answer a support question. Wallet records are not used for unrelated purposes.

Retention depends on the type of record and the reason it is needed, including security, accounting, support or legal duties. When the period ends, we remove or anonymise the record.

Send a correction request through the account support path and identify the field that needs attention. We verify the account before changing phone, login or wallet-linked details.

It applies to data handled through the account path, while access or eligibility depends on local law. You can contact us from the account area if you need a location-specific privacy response.

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